How Swarm Hosts handles data.

Overview

Swarm Hosts is a control plane for self-hosted game servers. This policy explains the information we collect, how we use it, and the choices you have when you use the web app, API, connected host agent, documentation, and Swarm Drone Discord bot.

Information We Collect

We collect account information such as email address, username, password hash, login/session metadata, preferences, API tokens, agent tokens, and audit records.

When you connect hosts or run deployments, we collect operational information such as host names, host metadata, IP and network details, agent heartbeats, deployment configuration, task history, logs, resource metrics, backups metadata, file indexes, DNS/relay settings, and related status data.

If you use Swarm Drone, we store Discord account-linking data such as Discord user ID, username, global display name, avatar hash, guild ID, channel ID, command audit records, and command context needed to answer slash commands and enforce permissions.

We may collect support messages, abuse/security reports, bug reports, and lightweight site analytics. Swarm Hosts currently uses self-hosted Umami analytics to understand product usage without intentionally collecting payment card details.

How We Use Information

We use information to authenticate users, connect hosts, queue and audit server actions, show deployment status, run backups, provide file and log views, operate relays and DNS, deliver notifications, debug incidents, improve the product, prevent abuse, and comply with legal obligations.

How Information Is Shared

We do not sell personal information. We may share limited information with infrastructure providers, analytics and email tooling, payment processors if paid billing is enabled, Discord when you use the bot, and other service providers needed to operate Swarm Hosts.

We may also disclose information when required by law, to protect users or infrastructure, to investigate abuse, or as part of a business transfer such as a merger, acquisition, or asset sale.

Security And Retention

We use technical and organizational safeguards appropriate for an early-access service, including hashed passwords, scoped tokens, permission checks, audit logs, TLS for public web traffic, and redaction for sensitive runtime values where practical.

We keep information for as long as needed to provide the service, secure the platform, debug issues, satisfy legal requirements, and maintain account or audit history. Backup archives, server files, logs, and deployment data may remain until deleted by you, expired by product policy, or removed during routine operations.

Your Choices

You can update account settings, disconnect Discord, revoke API or agent tokens, delete or stop deployments, remove hosts, and contact us about account or data questions. Some operational records may be retained where necessary for security, abuse prevention, legal compliance, or audit integrity.

Children

Swarm Hosts is not intended for children under 13. Do not create an account or connect a host if you are not old enough to use online services in your location.

Changes And Contact

We may update this policy as Swarm Hosts changes. Questions and privacy requests can be sent to info@swarmhosts.com.